FAQs

This dog is Arturo. He's ROH's assistant, and he's in charge of answering all your questions... In exchange for a treat!

Absolutely! All my products are printed and made right here in the UK by some of the most experienced printers and skilful sewing hands. At ROH, it makes us happy to support UK businesses!

By buying products that are made in the UK, we are lowering our carbon footprint, saving essential skills, helping local economies and creating job opportunities. Yes please!

The cushion covers, aprons, oven gloves and tea towels are made of 100% cotton drill. It has a lovely soft finish, but it's also strong and durable. Don't be deceived by the gorgeous looks. These products are for using, not just for show!

The fabric is an English product, supporting manufacturing in the UK, and sourced from reliable and responsible producers.

The fabrics are digitally printed with planet-friendly water-based inks. This digital process is much more environmentally friendly than the screen method because water is not wasted washing out screens, and chemicals are not poured into the water system. Happy planet, happy people!

Keeping your textile products looking lovely is a breeze! Just follow these simple tips:

• Hand or machine washing at 30º

• Turning inside out and washing dark colours separately

• Skipping the tumble dryer

• Air drying out of direct sunlight

No dry-cleaning required. Phew!

The cushion covers are for indoor use only. They won't be very happy with rain and direct sunshine! Designing an outdoor collection is on my to-do list, so keep an eye out!

Don't worry! The tiny white specks on the fabric are completely normal and are a result of the printing process on natural fabric.

Sometimes, tiny pieces of lint fall off after the fabric has been printed and leave a small white space. These specks are harmless and won't affect the quality or durability of your product. If you have any further concerns, please don't hesitate to contact me.

The cushion covers can be purchased with or without a cushion pad. If you prefer it filled, you can choose between British sheep's wool or fibre – both eco-friendly and oh-so-comfy!

• British sheep's wool with cotton casing: handmade, eco friendly and sustainable. It's also anti-allergy and naturally fire retardant.

• Fibre with corvin casing: made from recycled plastic bottles and environmentally friendly.

I don't offer feather fillers as I couldn't make sure that the duckies had had a lovely happy life.

If using your own, I recommend a 48cm to 50cm pad for a lush plump fit.

All my A4 art prints are printed on museum-quality 308gsm Hahnemühle Photo Rag paper. This paper has a matt chalky finish and a gorgeous smooth texture.

Get ready for prints that boast brilliant colors, deep blacks, and striking contrasts, and perfect reproduction of detail! Plus, it's acid and lignin-free, ensuring the longevity of your prints.

My A4 art prints are printed on museum-grade paper using the giclée printing technique, ensuring they are long-lasting.

The Hahnemühle Photo Rag paper I use is acid and lignin-free, meeting the highest standards for age resistance and specially designed for fine art applications. In average daylight conditions, the giclée life expectancy is 80+ years!

However, to make sure your print lasts that long, it's essential to take good care of it. Avoid exposing it to bright light or heat sources, and keep it away from humidity. These simple precautions will help keep your print looking beautiful for years to come.

Giclée art printing is a high-quality printing method used to reproduce artwork, photographs, and other images. It involves using a specialised printer that sprays microscopic droplets of ink onto a high-quality paper or canvas to create a highly detailed and vivid reproduction of the original image.

Unlike traditional printing methods, which use dots to create an image, giclée printing uses a continuous flow of ink to produce a smooth and seamless image with vibrant colors and rich details. This makes giclée prints highly sought after by artists, photographers, and collectors who want to reproduce their work with the highest level of accuracy and quality possible.

All my A4 art prints are proudly printed in the UK at theprintspace, an end-to-end carbon-neutral company.

This means that they minimise their energy usage where they can and use suppliers of renewable energy. Where it’s unavoidable, they offset all of their carbon emissions by investing in renewable energy projects.

You can find out more about their enviromental policy here.

All art prints are currently unframed, but I may offer framed prints in the future, so stay tuned!

For shipping, each art print is carefully packed in a cellophane bag with a sturdy backing board inside a sturdy envelope to ensure protection during transit.

My wrapping paper is printed on 100gsm uncoated/matte paper, on sheets measuring 70cm x 50cm (27in x 20in).

It strikes the perfect balance: strong with a luxurious look and feel. Not too thin to tear easily, yet not too thick to make folding a chore! It's just right for adding that special touch to your gifts!

My wrapping paper is proudly made in the UK using 100% recyclable, FSC-approved paper and printed with vegetable inks. It's a sustainable choice for adding joy to your gifts while caring for the environment.

I will post the wrapping paper sheets rolled in a sturdy cardboard tube. After all, who wants creased wrapping paper? It's all about keeping your gifts looking pristine and ready to impress!

I totally get you! The good news is you don't have to use the paper only for gift wrapping. Here are some other fun ideas for using wrapping paper:

1. Origami crafts: Create colourful origami animals, birds, or flowers with wrapping paper using online tutorials.
2. Wall art: Cut out interesting shapes from the paper and frame them for a cool gallery wall.
3. Laminated placemats: Make unique placemats by cutting and laminating wrapping paper for easy cleanup.
4. Drawer liners: Add a pop of colour to your drawers while protecting your belongings from scratches.
5. DIY envelopes: Craft custom envelopes for cards or letters using wrapping paper and online templates.
6. Book covers: Protect textbooks or notebooks with funky wrapping paper covers.
7. DIY bunting: String together triangular shapes to create festive bunting for parties.
8. Gift tags: Make personalised gift tags by cutting out shapes and attaching them to gifts with ribbon.

Hope these ideas spark your creativity. The possibilities are endless!

For all UK orders, the shipping charges are calculated and displayed at checkout, depending on the product, the value of your order and the type of delivery you choose. Prices start at £2.75.

We offer FREE shipping in the UK on all orders over £54. Woohoo!

For international orders, shipping charges will be calculated and displayed at checkout, based on the weight of your order and the country of destination. They range between £9.15 to £28.10 for packages weighing up to 2kg.

Please be aware that your order may be charged import duties and taxes (including VAT) once your package reaches your destination country.

Please see ROH's Shipping Policy for all the details.

I understand you might be desperate to get these beauties as soon as possible. You'll be able to track most parcels on their way to you!

Standard Tracked delivery usually takes 3 to 5 working days, while Express Tracked delivery usually takes 2 to 3 working days.

For international orders, we will send your parcel using Royal Mail International TRACKED. They aim to deliver in 5 to 10 working days, but please take this with a pinch of salt, as different destinations take different times.

Please see ROH's Shipping Policy for more details.

At the moment ROH delivers to the USA, Canada, Japan, Australia and New Zealand, until I get a better grip on international shipping and new Brexit rules.

You can email me at talktome@republicofhappy.co.uk if you're interested in ordering from a country not listed here, and maybe we can work something out!

Please see ROH's Shipping Policy for more details.

If your order hasn't arrived within the specified timeframe mentioned in 'When will my order arrive?' (above), please take the following steps:

1. Check the shipping company's website using the tracking number provided in the email sent to you. They may have information on the whereabouts of your parcel.
2. If you're unable to get information from the shipping company, please email me at talktome@republicofhappy.co.uk with your order details and delivery address. I'll do everything I can to find out what's going on.

Please see ROH's Shipping Policy for more details.

I really hope you won't want or need to return anything, but if you do please email me at talktome@republicofhappy.co.uk within 14 days after delivery, including your reason for returning and your order details.

All returns must be unused, unwashed and in their original packaging.

Please note that you will have to cover the return shipping costs yourself.

Please see ROH's Refund Policy for all the details.

When paying with Klarna you’ll get the option to shop now and pay later, with no interest.

You can pay up to 30 days after placing your order with no upfront payments, or split your purchase into three monthly payments.

For all the information and FAQs about using Klarna as a payment method, please visit the About Klarna page.

If I didn't cover your question here and you need help with something else, or just want to say hello, you can reach me in the following ways:

• Email me at talktome@republicofhappy.co.uk
• Send me a message through the contact form
• Click the pink chat icon below on the left.

I'll be delighted to help you. Easy peasy lemon squeezy!